Customer Service & PR: why the two go hand in hand

Good PR relies on maintaining a positive reputation for good word of mouth and customer service is a key part of this. Why? Customer service is all about providing a satisfactory service to people who use and purchase your service and products, so you want them to remain happy and loyal. Angry and disgruntled customers… Continue reading

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Two Ideas for Pitching Stories to the Media

You have a story or a great piece of information that you want to shout about so you decide to pitch your story to the media. Your aim is to gain exposure and build a media profile for yourself in order promote what you do best! Let’s discuss how to pitch a story to the… Continue reading

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3 Free Easy Ways to PR Power!

Public Relations, or ‘PR’, is all about the way organisations communicate with the public, promote themselves, and build a positive reputation and public image. PR sounds like an effortless, easy task but it can be difficult to know where to start and how to make the most of your time and resources. As a PR… Continue reading

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